Like many people, I was disturbed and shocked to see the video and to read the report of the violent woman who abused the staff at the spectacle shop Owndays in Tiong Bahru Plaza “Woman arrested after hitting shop employees at Tiong Bahru Plaza” (April 4).
However, those who have some understanding of psychological issues will feel that the woman in question was not in the correct frame of mind during her outbursts. In my view, she needs treatment as she could be going through severe stress, unable to cope with life’s challenges, and might just be having a mental disorder that has probably gone untreated.
I have much admiration for the staff who were abused physically and verbally as retaliation could only have resulted in more damaging incidents.
Many psychiatrists and other healthcare workers, particularly those working in emergency or acute care settings, have reported direct experiences with aggressive and violent behaviour among those trying to cope with overwhelming stress.
Aggression can take on a number of different forms such as verbal communication through yelling at another individual, or physically by engaging in some type of physical violence. Aggression can be direct behaviors such as hitting, kicking, biting, and pushing, just to name a few.
Ailments that influence aggressive behavior often also have psychological, cognitive, and physical symptoms.
It is a mistake to leave aggression untreated as it can lead to serious complications and permanent physical, legal and psychological ramifications.
Conditions which can lead to aggression include brain tumors and closed head injuries. Some of these disorders may include bipolar disorder, conduct disorder, schizophrenia, and ADHD.
I have read the comments by netizens on social media and it is such a sad state of affairs that such things are taking place.
Professionals can help the woman by getting to the root of her problems and finding out her family background for I have every confidence that with medication, counselling and structural support from grassroots leaders who are being trained in mental health education, she can go on to lead a normal life.
RAYMOND ANTHONY FERNANDO
PROFILE OF THE WRITER
Raymond Anthony Fernando is a motivational speaker, poet, author, trainer, songwriter, freelance television actor, ghostwriter, media celebrity, regular newspaper forum page writer and an advocate for the mentally ill.
He is a volunteer with the Institute of Mental Health. The author of 32 books was married to Doris Lau Siew Lang, herself an author of 8 books. Doris was called to the Lord in April 2014. This Model Caregiver 2007 and Mental Health Champion 2010, who is born on Valentine’s Day, has contributed 31 years of service to the public sector, 15 years of experience in public relations work, and received several awards and commendations from government organisations.
Raymond attributes his success to his beloved wife, Doris, who has always been his greatest inspiration.