SINGAPORE – A new train being tested caused a power fault on the MRT North-East Line on Monday, disrupting service for nearly two hours. Commuters were told to factor in additional travel time even after services were restored.
LTA said in a Facebook post that investigations showed that a new train being tested damaged the overhead power system installed on the ceiling of the train tunnel while it was “withdrawing to the depot”.
The train operator, SBS Transit, first tweeted at 5.23am that services were down, and that free bus rides and shuttle services were being provided at designated bus stops along the train line.
SBS Transit tweeted at 7.28am that services in both directions were restored, adding that commuters should expect an additional travel time of 20 minutes.
SBS Transit said that free bus services “are available islandwide” in a tweet at 8.11am. LTA said in its Facebook post that free bus boarding was extended islandwide “in light of today’s O and A level examinations”.
In a tweet at 9.15am, SBS Transit said that passengers should expect an additional travel time of 5 minutes in the North East Line.
In a tweet at 9.30am, the company said that free bus services islandwide “have ceased”.